all vehicles · every Grand Cherokee year · method
Safety complaints filed by owners in the first three years, per 1,000 sold.
0.8 times this nameplate’s own median · from 192 complaints filed in the first three years, of 487 ever. 95% lower bound 0.68.
The model year carries far more information than the badge, so this is the comparison that matters.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2008 | 0.98 | 72 | |
| 2009 | 0.27 | 17 | |
| 2010 | 0.24 | 16 | |
| 2011 | 1.57 | 167 | |
| 2012 | 2.00 | 283 | |
| 2013 | 1.71 | 282 | |
| 2014 | 4.62 | 828 | |
| 2015 | 2.05 | 389 | |
| 2016 | 0.49 | 101 | |
| 2017 | 0.53 | 119 | |
| 2018 | 0.72 | 168 | |
| 2019 | 0.33 | 78 | |
| 2020 | 0.28 | 64 | |
| 2021 | 0.99 | 236 | |
| 2022 | 0.79 | 192 | |
| 2023 | 1.83 | 429 |
Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
| italian | 35 | 17% | |
| italian language | 24 | 12% | |
| settings revert | 21 | 10% | |
| measurement including | 21 | 10% | |
| switch language | 20 | 10% | |
| italian coinciding | 20 | 10% |
| italian | 52 | 38% | |
| language | 46 | 33% | |
| italian language | 29 | 21% | |
| switch language | 23 | 17% | |
| settings revert | 23 | 17% | |
| settings menus | 23 | 17% |
| hybrid | 24 | 32% | |
| service hybrid | 12 | 16% | |
| hybrid system | 12 | 16% |
Failures cluster early, which is the signature of how the car was built rather than of wear. A low-mileage example has not yet passed the risk window.
Pedestrian alert sounds
Example records behind this page:
11453850 · 11455414 · 11456693 · 11457671 · 11462648 · 11463139