Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Electrical System 484 complaints
alternator
67
14%
shifter
47
10%
neutral
36
7%
numbers
35
7%
hydraulic
33
7%
campaign numbers
33
7%
Power Train 475 complaints
shifter
84
18%
rolled
51
11%
electronic
35
7%
put park
34
7%
door
31
7%
gear shifter
30
6%
Engine 408 complaints
chrysler
68
17%
cooler
50
12%
filter
48
12%
housing
45
11%
oil filter
39
10%
oil cooler
32
8%
When it breaks
36% of reported failures happened before 30,000 miles (median 50,000 miles, from 1507 complaints that recorded one).
No clear early or late pattern.
What NHTSA did
10 investigations covering this model year, 5 of which list a recall campaign. Owners had filed 178 complaints about this component over roughly 23 months before an investigation opened.
Headliner Fires
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is verified against a published figure.