all vehicles · every Grand Cherokee year · method

Jeep Grand Cherokee 2018

Safety complaints filed by owners in the first three years, per 1,000 sold.

0.72 per 1,000

0.7 times this nameplate’s own median · from 168 complaints filed in the first three years, of 854 ever. 95% lower bound 0.61.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2008	0.98	72
2009	0.27	17
2010	0.24	16
2011	1.57	167
2012	2.00	283
2013	1.71	282
2014	4.62	828
2015	2.05	389
2016	0.49	101
2017	0.53	119
2018	0.72	168
2019	0.33	78
2020	0.28	64
2021	0.99	236
2022	0.79	192
2023	1.83	429

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Electrical System 339 complaints

delaminating	69	20%
uconnect	64	19%
ghost	44	13%
delamination	34	10%
screen delaminating	32	10%
delaminated	27	8%

Unknown Or Other 267 complaints

delaminating	64	24%
uconnect	56	21%
stations	35	13%
screen delaminating	32	12%
delamination	31	12%
ghost	29	11%

Engine 125 complaints

park	24	19%
head	21	17%
misfire	15	12%
head gasket	14	12%
gasket	14	12%

When it breaks

54% of reported failures happened before 30,000 miles (median 25,000 miles, from 266 complaints that recorded one).

No clear early or late pattern.

What NHTSA did

3 investigations covering this model year, 1 of which list a recall campaign.

Desiccated Air Bag Inflator Rupture

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

11053802 · 11072268 · 11072270 · 11075571 · 11079986 · 11080759

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is verified against a published figure.