all vehicles · every Grand Cherokee year · method

Jeep Grand Cherokee 2011

Safety complaints filed by owners in the first three years, per 1,000 sold.

1.57 per 1,000

1.6 times this nameplate’s own median · from 167 complaints filed in the first three years, of 1638 ever. 95% lower bound 1.33.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2008	0.98	72
2009	0.27	17
2010	0.24	16
2011	1.57	167
2012	2.00	283
2013	1.71	282
2014	4.62	828
2015	2.05	389
2016	0.49	101
2017	0.53	119
2018	0.72	168
2019	0.33	78
2020	0.28	64
2021	0.99	236
2022	0.79	192
2023	1.83	429

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Electrical System 779 complaints

tipm	206	26%
campaign electrical	206	26%
fuel pump	97	12%
relay	74	10%
power module	70	9%
integrated	70	9%

Engine 343 complaints

chrysler	80	23%
tipm	67	20%
power steering	50	15%
fuel pump	45	13%
module	42	12%
relay	40	12%

Service Brakes 330 complaints

brakes service	122	35%
part needed	42	12%
however parts	27	8%
hydraulic part	26	8%
campaign electrical	25	7%
recall notification	24	7%

When it breaks

11% of reported failures happened before 30,000 miles (median 63,500 miles, from 1165 complaints that recorded one).

Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.

What NHTSA did

6 investigations covering this model year, 2 of which list a recall campaign. Owners had filed 255 complaints about this component over roughly 27 months before an investigation opened.

Totally Integrated Power Module Failure

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

10357248 · 10365968 · 10371573 · 10370993 · 10378021 · 10382316

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is verified against a published figure.