all vehicles · every Grand Cherokee year · method

Jeep Grand Cherokee 2019

Safety complaints filed by owners in the first three years, per 1,000 sold.

0.33 per 1,000

better than this nameplate’s own median · from 78 complaints filed in the first three years, of 370 ever. 95% lower bound 0.26.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2008	0.98	72
2009	0.27	17
2010	0.24	16
2011	1.57	167
2012	2.00	283
2013	1.71	282
2014	4.62	828
2015	2.05	389
2016	0.49	101
2017	0.53	119
2018	0.72	168
2019	0.33	78
2020	0.28	64
2021	0.99	236
2022	0.79	192
2023	1.83	429

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Service Brakes 115 complaints

recall repair	59	51%
notification campaign	55	47%
hydraulic however	51	44%
amount recall	50	43%
exceeded reasonable	50	43%
however part	49	42%

Electrical System 84 complaints

screen

22%

Unknown Or Other 77 complaints

screen	25	33%
uconnect	13	17%
delaminating	10	13%
controls	10	13%

When it breaks

47% of reported failures happened before 30,000 miles (median 36,000 miles, from 137 complaints that recorded one).

No clear early or late pattern.

What NHTSA did

3 investigations covering this model year, 1 of which list a recall campaign.

Desiccated Air Bag Inflator Rupture

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

11184392 · 11185518 · 11187361 · 11189874 · 11194089 · 11204418

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is verified against a published figure.