all vehicles · every Fusion year · method

Ford Fusion 2019

Safety complaints filed by owners in the first three years, per 1,000 sold.

0.31 per 1,000

better than this nameplate’s own median · from 52 complaints filed in the first three years, of 471 ever. 95% lower bound 0.22.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2008	0.16	23
2009	0.20	33
2010	2.79	558
2011	2.38	557
2012	1.72	421
2013	1.04	278
2014	0.65	195
2015	0.46	139
2016	0.89	252
2017	0.80	190
2018	0.22	42
2019	0.31	52
2020	0.28	39

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Engine 171 complaints

coolant	96	56%
intrusion	34	20%
coolant intrusion	33	19%
coolant leaking	22	13%
program	21	12%
satisfaction	17	10%

Electrical System 145 complaints

repair yet	57	39%
confirms parts	55	38%
tool confirms	55	38%
confirms	55	38%
yet exceeded	50	34%
experienced tool	45	31%

Power Train 80 complaints

flex plate	12	15%
flex	12	15%
plate	12	15%
bushing	10	13%
referred hotline	10	13%

When it breaks

24% of reported failures happened before 30,000 miles (median 70,945 miles, from 165 complaints that recorded one).

Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.

What NHTSA did

1 investigation covering this model year, 1 of which list a recall campaign.

Pedestrian alert sounds

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

11185992 · 11187067 · 11192391 · 11205383 · 11205378 · 11222323

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.