all vehicles · every Fusion year · method

Ford Fusion 2008

Safety complaints filed by owners in the first three years, per 1,000 sold.

0.16 per 1,000

better than this nameplate’s own median · from 23 complaints filed in the first three years, of 1353 ever. 95% lower bound 0.09.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2008	0.16	23
2009	0.20	33
2010	2.79	558
2011	2.38	557
2012	1.72	421
2013	1.04	278
2014	0.65	195
2015	0.46	139
2016	0.89	252
2017	0.80	190
2018	0.22	42
2019	0.31	52
2020	0.28	39

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Air Bags 638 complaints

takata	397	62%
takata recall	373	58%
recall notification	170	27%
parts repair	86	14%
recall remedy	82	13%
confirm	48	8%

Service Brakes 542 complaints

floor	275	49%
soft	137	25%
control unit	65	12%
hydraulic control	60	11%
pedal goes	52	9%
spongy	50	9%

Structure 82 complaints

air bag	30	36%
bag	30	36%
side air	12	15%
around passenger	10	12%
side dashboard	10	12%

When it breaks

5% of reported failures happened before 30,000 miles (median 98,000 miles, from 761 complaints that recorded one).

Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.

What NHTSA did

5 investigations covering this model year, 2 of which list a recall campaign. Owners had filed 645 complaints about this component over roughly 92 months before an investigation opened.

Floor mat interference with accelerator

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

10215290 · 10230169 · 10232027 · 10248719 · 10251222 · 10256340

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.