all vehicles · every Outback year · method
Safety complaints filed by owners in the first three years, per 1,000 sold.
1.0 times this nameplate’s own median · from 113 complaints filed in the first three years, of 651 ever. 95% lower bound 0.94.
The model year carries far more information than the badge, so this is the comparison that matters.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2008 | 0.56 | 25 | |
| 2009 | 0.30 | 15 | |
| 2010 | 1.37 | 102 | |
| 2011 | 1.15 | 113 | |
| 2012 | 0.36 | 40 | |
| 2013 | 0.75 | 88 | |
| 2014 | 0.51 | 66 | |
| 2015 | 1.51 | 220 | |
| 2016 | 0.86 | 145 | |
| 2017 | 1.03 | 192 | |
| 2018 | 2.20 | 405 | |
| 2019 | 3.07 | 553 | |
| 2020 | 4.30 | 720 | |
| 2021 | 1.46 | 225 | |
| 2022 | 2.62 | 396 | |
| 2023 | 0.52 | 81 |
Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
| torque | 104 | 48% | |
| converter | 101 | 47% | |
| torque converter | 98 | 45% | |
| stalls | 60 | 28% | |
| stalling | 44 | 21% | |
| coming stop | 36 | 17% |
| burn out | 21 | 18% | |
| burn | 21 | 18% | |
| headlight bulbs | 18 | 16% |
| torque converter | 22 | 26% | |
| torque | 22 | 26% | |
| converter | 22 | 26% |
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.
Example records behind this page:
10344700 · 10348019 · 10349635 · 10349662 · 10351374 · 10352407