Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Air Bags 202 complaints
recall
170
84%
takata
145
72%
takata recall
130
64%
recall notification
52
26%
numbers air
46
23%
campaign numbers
46
23%
Electrical System 84 complaints
wire
11
14%
steering lock
10
12%
Steering 71 complaints
steering lock
16
23%
stranded
11
16%
esl
10
15%
When it breaks
10% of reported failures happened before 30,000 miles (median 66,000 miles, from 210 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
2 investigations covering this model year, 1 of which list a recall campaign.
Loss of rear lighting assembly
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.