Ford Edge 2020

Safety complaints filed by owners in the first three years, per 1,000 sold.

0.33 per 1,000

0.7 times this nameplate’s own median · from 41 complaints filed in the first three years, of 324 ever. 95% lower bound 0.23.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2008	0.44	49
2009	0.11	11
2010	0.50	52
2011	1.22	146
2012	1.45	181
2013	3.42	439
2014	0.39	46
2015	1.32	154
2016	1.00	130
2017	0.58	80
2018	0.47	65
2019	0.44	60
2020	0.33	41
2021	0.32	31
2022	0.41	35

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Power Train 188 complaints

torque	65	34%
converter	61	32%
torque converter	60	32%
shuddering	28	15%
jerking	28	15%
low speeds	17	9%

Unknown Or Other 50 complaints

transmission	13	26%
warning	12	25%
camera	10	21%

When it breaks

28% of reported failures happened before 30,000 miles (median 68,200 miles, from 88 complaints that recorded one).

Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.

What NHTSA did

1 investigation covering this model year, 1 of which list a recall campaign.

Rearview Camera FMVSS 111 Noncompliance

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

11331879 · 11338001 · 11354375 · 11361895 · 11363041 · 11363668

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.