Ford Edge 2011

Safety complaints filed by owners in the first three years, per 1,000 sold.

1.22 per 1,000

2.6 times this nameplate’s own median · from 146 complaints filed in the first three years, of 1801 ever. 95% lower bound 1.02.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2008	0.44	49
2009	0.11	11
2010	0.50	52
2011	1.22	146
2012	1.45	181
2013	3.42	439
2014	0.39	46
2015	1.32	154
2016	1.00	130
2017	0.58	80
2018	0.47	65
2019	0.44	60
2020	0.33	41
2021	0.32	31
2022	0.41	35

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Electrical System 687 complaints

door	569	83%
ajar	492	72%
door ajar	470	68%
ajar light	160	23%
door closed	117	17%
ajar warning	112	16%

Service Brakes 308 complaints

booster	153	49%
brake booster	132	42%
hissing	31	10%
diagnosed brake	30	10%
hydraulic control	29	9%
spongy	29	9%

Structure 274 complaints

ajar	205	74%
door ajar	199	72%
ajar light	63	23%
dome	61	22%
ajar warning	58	21%
interior lights	51	19%

When it breaks

13% of reported failures happened before 30,000 miles (median 58,246 miles, from 1438 complaints that recorded one).

Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.

What NHTSA did

1 investigation covering this model year, 0 of which list a recall campaign. Owners had filed 12 complaints about this component over roughly 7 months before an investigation opened.

Door Ajar Warning Light Always On

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

10364410 · 10366065 · 10365783 · 10368439 · 10370847 · 10380359

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.