Ford Edge 2013

Safety complaints filed by owners in the first three years, per 1,000 sold.

3.42 per 1,000

7.3 times this nameplate’s own median · from 439 complaints filed in the first three years, of 2445 ever. 95% lower bound 3.10.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2008	0.44	49
2009	0.11	11
2010	0.50	52
2011	1.22	146
2012	1.45	181
2013	3.42	439
2014	0.39	46
2015	1.32	154
2016	1.00	130
2017	0.58	80
2018	0.47	65
2019	0.44	60
2020	0.33	41
2021	0.32	31
2022	0.41	35

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Electrical System 854 complaints

door	767	90%
ajar	644	75%
door ajar	618	72%
ajar light	203	24%
door closed	172	20%
ajar warning	152	18%

Service Brakes 633 complaints

booster	373	58%
brake booster	321	50%
hissing	115	18%
program	70	11%
satisfaction	61	10%
satisfaction program	57	9%

Unknown Or Other 427 complaints

ajar	256	60%
door ajar	247	58%
ajar light	81	19%
interior lights	74	17%
door closed	71	17%
dome	70	16%

When it breaks

12% of reported failures happened before 30,000 miles (median 54,000 miles, from 1792 complaints that recorded one).

Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.

What NHTSA did

1 investigation covering this model year, 0 of which list a recall campaign. Owners had filed 12 complaints about this component over roughly 7 months before an investigation opened.

Door Ajar Warning Light Always On

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

10470110 · 10482603 · 10489130 · 10501387 · 10504807 · 10506033

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.