Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Electrical System 315 complaints
sliding
201
64%
sliding door
157
50%
buzzing
97
31%
side sliding
74
24%
loud buzzing
53
17%
buzzing noise
51
16%
Unknown Or Other 241 complaints
sliding
158
66%
sliding door
132
55%
side sliding
66
27%
buzzing
52
22%
door stuck
29
12%
loud buzzing
26
11%
Structure 228 complaints
sliding
181
79%
side sliding
90
39%
buzzing
33
14%
locked position
33
14%
door stuck
32
14%
stuck locked
24
11%
When it breaks
10% of reported failures happened before 30,000 miles (median 65,965 miles, from 603 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
2 investigations covering this model year, 0 of which list a recall campaign. Owners had filed 19 complaints about this component over roughly 23 months before an investigation opened.
Active Head Rest Inadvertent Deployment
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.