Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Electrical System 270 complaints
part needed
51
19%
needed repair
31
12%
repair experienced
29
11%
window switch
24
9%
vent
23
9%
vent window
21
8%
Engine 72 complaints
van
21
29%
chrysler
14
20%
Unknown Or Other 64 complaints
van
17
27%
sliding
11
17%
fuel pump
10
16%
pump
10
16%
fuel
10
16%
When it breaks
16% of reported failures happened before 30,000 miles (median 84,000 miles, from 260 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
2 investigations covering this model year, 0 of which list a recall campaign.
Totally Integrated Power Module Failure
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.