Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Power Train 187 complaints
pump
74
39%
transmission pump
42
22%
diagnosed transmission
38
20%
van
32
17%
included recall
20
11%
hydraulic
18
10%
Unknown Or Other 110 complaints
sliding
59
54%
sliding door
52
47%
buzzing
17
16%
sliding doors
15
14%
Electrical System 107 complaints
sliding
56
52%
sliding door
44
41%
buzzing
28
26%
side sliding
22
21%
loud buzzing
14
13%
buzzing sound
13
12%
When it breaks
9% of reported failures happened before 30,000 miles (median 70,000 miles, from 300 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
2 investigations covering this model year, 0 of which list a recall campaign.
Active Head Rest Inadvertent Deployment
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.