Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Electrical System 393 complaints
part needed
95
24%
repair experienced
58
15%
vent
40
10%
system part
36
9%
window switch
33
8%
rear quarter
29
7%
Engine 108 complaints
steering
33
31%
van
32
30%
power steering
24
22%
shuts
17
16%
shuts off
12
11%
randomly
11
11%
Unknown Or Other 61 complaints
van
18
30%
When it breaks
23% of reported failures happened before 30,000 miles (median 65,000 miles, from 359 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
2 investigations covering this model year, 0 of which list a recall campaign.
Totally Integrated Power Module Failure
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.