all vehicles · every Equinox year · method

Chevrolet Equinox 2020

Safety complaints filed by owners in the first three years, per 1,000 sold.

0.29 per 1,000

0.9 times this nameplate’s own median · from 89 complaints filed in the first three years, of 311 ever. 95% lower bound 0.23.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2008	0.40	27
2009	0.08	6
2010	0.83	98
2011	0.64	109
2012	0.32	66
2013	0.31	70
2014	0.22	53
2015	0.20	51
2016	0.18	46
2017	0.12	31
2018	0.47	146
2019	0.33	111
2020	0.29	89
2021	0.16	35
2022	0.48	91
2023	0.33	70

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Service Brakes 110 complaints

vacuum	49	43%
vacuum pump	43	38%
brake assist	30	27%
service brake	19	17%
exploded	12	11%
camshaft	12	11%

Engine 92 complaints

pump	31	34%
vacuum	21	23%
vacuum pump	20	22%
reduced	18	20%
engine power	15	17%
brake pedal	10	11%

Fuel/Propulsion System 50 complaints

fuel pump	24	48%
module	17	34%
shop	12	25%
oil	10	21%

When it breaks

59% of reported failures happened before 30,000 miles (median 13,990 miles, from 85 complaints that recorded one).

No clear early or late pattern.

What NHTSA did

No NHTSA investigation covers this model year.

That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

11287044 · 11287914 · 11288356 · 11290867 · 11291046 · 11301223

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is verified against a published figure.