all vehicles · every Equinox year · method

Chevrolet Equinox 2019

Safety complaints filed by owners in the first three years, per 1,000 sold.

0.33 per 1,000

1.0 times this nameplate’s own median · from 111 complaints filed in the first three years, of 304 ever. 95% lower bound 0.27.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2008	0.40	27
2009	0.08	6
2010	0.83	98
2011	0.64	109
2012	0.32	66
2013	0.31	70
2014	0.22	53
2015	0.20	51
2016	0.18	46
2017	0.12	31
2018	0.47	146
2019	0.33	111
2020	0.29	89
2021	0.16	35
2022	0.48	91
2023	0.33	70

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Engine 100 complaints

vacuum pump	18	18%
vacuum	18	18%
hose	14	14%
tube	13	13%

Service Brakes 83 complaints

vacuum	44	52%
vacuum pump	38	45%
brake assist	21	25%
cam	12	15%
pump failed	11	14%
shaft	10	12%

When it breaks

68% of reported failures happened before 30,000 miles (median 9,000 miles, from 129 complaints that recorded one).

Failures cluster early, which is the signature of how the car was built rather than of wear. A low-mileage example has not yet passed the risk window.

What NHTSA did

No NHTSA investigation covers this model year.

That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

11131748 · 11163917 · 11165737 · 11164934 · 11170986 · 11173146

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is verified against a published figure.