all vehicles · every Forester year · method
Safety complaints filed by owners in the first three years, per 1,000 sold.
5.7 times this nameplate’s own median · from 525 complaints filed in the first three years, of 833 ever. 95% lower bound 2.73.
The model year carries far more information than the badge, so this is the comparison that matters.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2008 | 0.15 | 9 | |
| 2009 | 0.48 | 33 | |
| 2010 | 0.53 | 43 | |
| 2011 | 0.24 | 19 | |
| 2012 | 0.34 | 27 | |
| 2013 | 0.21 | 21 | |
| 2014 | 0.56 | 80 | |
| 2015 | 0.83 | 140 | |
| 2016 | 0.50 | 89 | |
| 2017 | 1.12 | 200 | |
| 2018 | 1.12 | 195 | |
| 2019 | 2.98 | 525 | |
| 2020 | 2.29 | 408 | |
| 2021 | 0.79 | 131 | |
| 2022 | 0.52 | 70 | |
| 2023 | 0.46 | 61 |
Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
| windshield | 350 | 94% | |
| crack | 247 | 67% | |
| cracked | 169 | 46% | |
| windshield cracked | 115 | 31% | |
| rock | 85 | 23% | |
| chip | 65 | 18% |
| windshield | 77 | 53% | |
| crack | 45 | 31% | |
| windshield cracked | 26 | 18% | |
| eyesight | 13 | 9% | |
| rock | 13 | 9% | |
| control valve | 12 | 9% |
| eyesight | 21 | 16% | |
| drained | 18 | 14% | |
| valve | 15 | 11% | |
| control valve | 12 | 9% | |
| gate | 12 | 9% | |
| auto start | 11 | 8% |
Failures cluster early, which is the signature of how the car was built rather than of wear. A low-mileage example has not yet passed the risk window.
That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.
Example records behind this page:
11163719 · 11171068 · 11174431 · 11180003 · 11181561 · 11185002