all vehicles · every Forester year · method
Safety complaints filed by owners in the first three years, per 1,000 sold.
1.6 times this nameplate’s own median · from 140 complaints filed in the first three years, of 613 ever. 95% lower bound 0.70.
The model year carries far more information than the badge, so this is the comparison that matters.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2008 | 0.15 | 9 | |
| 2009 | 0.48 | 33 | |
| 2010 | 0.53 | 43 | |
| 2011 | 0.24 | 19 | |
| 2012 | 0.34 | 27 | |
| 2013 | 0.21 | 21 | |
| 2014 | 0.56 | 80 | |
| 2015 | 0.83 | 140 | |
| 2016 | 0.50 | 89 | |
| 2017 | 1.12 | 200 | |
| 2018 | 1.12 | 195 | |
| 2019 | 2.98 | 525 | |
| 2020 | 2.29 | 408 | |
| 2021 | 0.79 | 131 | |
| 2022 | 0.52 | 70 | |
| 2023 | 0.46 | 61 |
Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
| shoulder | 22 | 17% | |
| normally | 10 | 8% | |
| oil light | 10 | 8% |
| occupant detection | 16 | 14% | |
| wum | 13 | 12% | |
| detection system | 13 | 12% | |
| heated seats | 12 | 11% | |
| heated | 12 | 11% | |
| recall wum | 11 | 10% |
| cvt | 11 | 12% | |
| shoulder | 11 | 12% |
No clear early or late pattern.
That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.
Example records behind this page:
10595021 · 10630298 · 10641030 · 10654869 · 10662955 · 10667330