Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Power Train 370 complaints
cvt
64
17%
shudder
61
17%
shuddering
41
11%
shudders
35
10%
cvt transmission
31
8%
duplicate
28
8%
Air Bags 177 complaints
adult
39
22%
lbs
24
14%
ocs
15
9%
sitting seat
14
8%
sitting front
13
8%
sitting passenger
12
7%
Unknown Or Other 110 complaints
visor
29
27%
sun visor
17
16%
door handle
15
14%
visors
13
12%
sun visors
12
11%
interior door
10
9%
When it breaks
60% of reported failures happened before 30,000 miles (median 15,000 miles, from 681 complaints that recorded one).
No clear early or late pattern.
What NHTSA did
4 investigations covering this model year, 3 of which list a recall campaign. Owners had filed 131 complaints about this component over roughly 30 months before an investigation opened.
Occupant Classification System Failure
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.