Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Power Train 171 complaints
shifts
19
11%
software
15
9%
updates
13
8%
update
13
8%
feels
13
8%
jerks
13
8%
Engine 161 complaints
fan
53
33%
cooling
31
19%
cooling fan
27
17%
radiator
26
16%
gears
15
10%
radiator fan
13
8%
Electrical System 129 complaints
transmission
29
22%
shift
18
14%
stuck
18
14%
software
13
10%
gears
12
9%
fan
11
9%
When it breaks
44% of reported failures happened before 30,000 miles (median 35,000 miles, from 400 complaints that recorded one).
No clear early or late pattern.
What NHTSA did
1 investigation covering this model year, 1 of which list a recall campaign.
Software security vulnerability
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.