all vehicles · every Cherokee year · method

Jeep Cherokee 2019

Safety complaints filed by owners in the first three years, per 1,000 sold.

2.85 per 1,000

1.9 times this nameplate’s own median · from 613 complaints filed in the first three years, of 1659 ever. 95% lower bound 2.62.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2014	5.60	999
2015	3.64	726
2016	1.46	306
2017	2.21	408
2018	1.51	309
2019	2.85	613
2020	0.31	50
2021	0.44	49
2022	0.32	21

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Power Train 821 complaints

ptu	324	39%
transfer	179	22%
unit	167	20%
power transfer	137	17%
transfer unit	133	16%
train however	88	11%

Engine 459 complaints

battery	82	18%
stalls	44	10%
shuts	43	9%
motion	38	8%
shuts off	34	8%
put park	32	7%

Electrical System 341 complaints

stop	123	36%
auto	37	11%
start stop	35	10%
shuts	30	9%
put park	28	8%
battery light	27	8%

When it breaks

56% of reported failures happened before 30,000 miles (median 21,134 miles, from 755 complaints that recorded one).

No clear early or late pattern.

What NHTSA did

No NHTSA investigation covers this model year.

That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

11091657 · 11097812 · 11098659 · 11101896 · 11103573 · 11104563

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.