Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Power Train 1470 complaints
service
474
32%
neutral
227
15%
service transmission
219
15%
chrysler
192
13%
software
191
13%
shifts
146
10%
Engine 516 complaints
transmission
209
41%
shift
109
21%
gear
103
20%
gears
60
12%
shifting
59
12%
service transmission
57
11%
Electrical System 449 complaints
parking brake
51
11%
shifter
47
11%
structure
40
9%
service transmission
38
9%
system structure
37
8%
structure however
35
8%
When it breaks
43% of reported failures happened before 30,000 miles (median 37,415 miles, from 1884 complaints that recorded one).
No clear early or late pattern.
What NHTSA did
3 investigations covering this model year, 1 of which list a recall campaign. Owners had filed 74 complaints about this component over roughly 10 months before an investigation opened.
Desiccated Air Bag Inflator Rupture
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.