Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Power Train 483 complaints
axle
128
26%
bolt
106
22%
rear axle
84
17%
axle bolt
54
11%
sheared
52
11%
hub
48
10%
Electrical System 209 complaints
truck
70
33%
trailer
38
18%
fault
26
12%
trailer brake
22
10%
software
22
10%
towing
18
9%
Unknown Or Other 149 complaints
truck
70
47%
brakes
15
10%
trailer
12
8%
trucks
12
8%
axle
10
7%
towing
10
7%
When it breaks
31% of reported failures happened before 30,000 miles (median 47,000 miles, from 355 complaints that recorded one).
No clear early or late pattern.
What NHTSA did
3 investigations covering this model year, 1 of which list a recall campaign. Owners had filed 40 complaints about this component over roughly 18 months before an investigation opened.
Loss of Motive Power
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.