Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Electrical System 89 complaints
off soon
10
12%
Engine 74 complaints
safely
12
17%
van
11
15%
Power Train 55 complaints
safely
12
22%
charging
10
19%
When it breaks
40% of reported failures happened before 30,000 miles (median 33,000 miles, from 37 complaints that recorded one).
No clear early or late pattern.
What NHTSA did
2 investigations covering this model year, 1 of which list a recall campaign.
Transmission fault leading to loss of motive power
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.