Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Steering 407 complaints
truck
117
29%
dodge
62
15%
electric
46
11%
chrysler
43
11%
electric power
38
9%
intermittent
32
8%
Engine 397 complaints
ecodiesel
67
17%
fca
56
14%
emissions
54
14%
diesel
49
12%
lag
43
11%
egr
42
11%
Power Train 302 complaints
truck
149
49%
fca
33
11%
emissions
31
10%
lag
31
10%
ecodiesel
25
8%
aem
21
7%
When it breaks
27% of reported failures happened before 30,000 miles (median 59,000 miles, from 1051 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
7 investigations covering this model year, 3 of which list a recall campaign. Owners had filed 88 complaints about this component over roughly 21 months before an investigation opened.
High pressure fuel pump failure
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.