Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Service Brakes 269 complaints
floor
155
58%
soft
44
16%
way floor
43
16%
actuator
42
16%
bump
34
13%
abs actuator
29
11%
Air Bags 91 complaints
flashing
19
21%
ocs
10
11%
Electrical System 83 complaints
alternator
19
23%
passenger
19
23%
air bag
10
12%
bag
10
12%
When it breaks
9% of reported failures happened before 30,000 miles (median 80,779 miles, from 526 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
2 investigations covering this model year, 1 of which list a recall campaign. Owners had filed 189 complaints about this component over roughly 42 months before an investigation opened.
Extended Braking Distances
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.