Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Service Brakes 130 complaints
low speeds
21
16%
vacuum pump
19
15%
depress
18
14%
low speed
17
13%
becomes
11
9%
slow speeds
10
8%
Power Train 96 complaints
truck
49
51%
hard
31
32%
shifts
16
17%
Electrical System 69 complaints
rear window
19
28%
shattered
17
25%
window shattered
11
16%
When it breaks
28% of reported failures happened before 30,000 miles (median 45,000 miles, from 256 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
1 investigation covering this model year, 1 of which list a recall campaign. Owners had filed 89 complaints about this component over roughly 22 months before an investigation opened.
Brake Vacuum Pump Failure
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.