Chrysler 300 2018

Safety complaints filed by owners in the first three years, per 1,000 sold.

0.69 per 1,000

1.4 times this nameplate’s own median · from 34 complaints filed in the first three years, of 153 ever. 95% lower bound 0.46.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2008	0.40	25
2009	0.16	8
2010	0.29	11
2011	0.84	31
2012	0.93	50
2013	1.87	120
2014	2.11	117
2015	0.49	26
2016	0.32	17
2017	0.27	14
2018	0.69	34
2019	0.40	15

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Electrical System 69 complaints

order attend	27	39%
attend incessant	27	39%
incessant beeping	27	39%
distracted order	27	39%
become dysfunctional	27	39%
portion become	27	39%

Unknown Or Other 53 complaints

portion become	23	44%
become dysfunctional	23	44%
radio portion	23	44%
controlled radio	23	44%
order attend	22	42%
features controlled	22	42%

When it breaks

68% of reported failures happened before 30,000 miles (median 21,000 miles, from 44 complaints that recorded one).

Failures cluster early, which is the signature of how the car was built rather than of wear. A low-mileage example has not yet passed the risk window.

What NHTSA did

No NHTSA investigation covers this model year.

That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

11120136 · 11130300 · 11151397 · 11152541 · 11152893 · 11153153

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.