Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Service Brakes 153 complaints
vacuum
46
30%
vacuum pump
36
24%
brake assist
17
11%
depress
17
11%
slow speeds
13
9%
brake vacuum
12
8%
Steering 59 complaints
parking
13
22%
second
10
18%
Electrical System 58 complaints
power steering
16
28%
When it breaks
18% of reported failures happened before 30,000 miles (median 62,000 miles, from 293 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
1 investigation covering this model year, 1 of which list a recall campaign. Owners had filed 52 complaints about this component over roughly 24 months before an investigation opened.
Brake Vacuum Pump Failure
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.