Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Engine 268 complaints
chevy
43
16%
cover
32
12%
turbo
29
11%
smell
28
11%
water
28
11%
gasket
26
10%
Electrical System 196 complaints
radio
90
46%
power steering
51
26%
chevy
38
19%
stabilitrak
24
12%
flicker
16
8%
service stabilitrak
15
8%
Service Brakes 150 complaints
vacuum
27
18%
chevy
23
15%
backing
19
13%
brake vacuum
14
9%
backing out
12
8%
brake assist
12
8%
When it breaks
25% of reported failures happened before 30,000 miles (median 54,500 miles, from 716 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
3 investigations covering this model year, 2 of which list a recall campaign. Owners had filed 25 complaints about this component over roughly 7 months before an investigation opened.
Chapman Chevrolet / Cruze Engine Recall
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.