all vehicles · every Enclave year · method
Safety complaints filed by owners in the first three years, per 1,000 sold.
better than this nameplate’s own median · from 11 complaints filed in the first three years, of 171 ever. 95% lower bound 0.07.
The model year carries far more information than the badge, so this is the comparison that matters.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2008 | 1.39 | 62 | |
| 2009 | 0.39 | 17 | |
| 2010 | 0.59 | 29 | |
| 2011 | 0.74 | 42 | |
| 2012 | 0.26 | 15 | |
| 2013 | 0.24 | 14 | |
| 2014 | 0.41 | 25 | |
| 2015 | 0.18 | 11 | |
| 2016 | 0.24 | 14 | |
| 2017 | 0.26 | 13 | |
| 2018 | 0.55 | 27 | |
| 2019 | 0.30 | 15 | |
| 2020 | 0.24 | 11 | |
| 2021 | 0.27 | 11 |
Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
| however part | 79 | 75% | |
| bags however | 79 | 75% | |
| part recall | 78 | 74% | |
| yet | 72 | 68% | |
| repair made | 70 | 67% | |
| repair yet | 68 | 65% |
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.
Example records behind this page:
10763443 · 10790275 · 10817100 · 10820509 · 10821345 · 10861672